Zelyth order confirmation email issue – automatic emails sent in German instead of English. Team aware and investigating

Order Confirmation Emails – Issue Update

Published on by Thomas

At Zelyth, we strive to provide an effortless and seamless shopping experience for all our customers. However, it has come to our attention that some automatic order confirmation emails have been mistakenly sent in German instead of the intended English. We understand how important it is to receive accurate communication, especially after placing an order, and we deeply apologize for any confusion this may have caused.

Our Team is Investigating the Issue

Please rest assured that our team is aware of the situation and is actively investigating the cause of this error. We are working diligently to ensure that this issue is resolved quickly, and that future order confirmations are sent in the correct language. Thank you for your understanding and continued support as we work towards resolving this matter. If you have any further questions or concerns, feel free to reach out to our customer support team.

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Blog written by Thomas
Dive into insights, expertise, and passion straight from Thomas, the founder of Zelyth. Explore the world of pure essential oils, mindful rituals, and sustainable self-care—all crafted with authenticity and a deep love for well-being.

Blog written by Thomas

Dive into insights, expertise, and passion straight from Thomas, the founder of Zelyth. Explore the world of pure essential oils, mindful rituals, and sustainable self-care—all crafted with authenticity and a deep love for well-being.

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