Here to assist with every step of your journey

Customer Care Center

At Zelyth, we value clear communication and are here to assist you with any questions or concerns. Whether you need help with an order, product details, or anything else, our Customer Care team is ready to provide you with the support you need. Reach out to us through our Contact Us page, and we'll get back to you as quickly as possible. We’re committed to providing a seamless and delightful experience with our products and services.

While our Customer Care Team is always delighted to assist with your inquiries, did you know that many questions are already answered online? Explore our 'Our Service' pages to find quick and helpful answers to frequently asked questions.

Contact form

We strive to respond to all inquiries within 1-2 business days. Our customer care team operates Monday to Friday, from 11 AM to 8 PM, excluding Belgian bank holidays.

  • Cruelty-free Products

    At Zelyth, we are committed to cruelty-free practices. Our products are not tested on animals, and we do not support child labor. We prioritize fair trade and ethical sourcing, so you can indulge in self-care while supporting a compassionate and sustainable future.

  • Fair Pricing

    We believe in fair pricing that reflects quality and ethics. Our transparent approach ensures exceptional value while supporting sustainable practices. A minimum order of €9 promotes ecological responsibility, making every purchase a conscious choice.

  • Eco-friendly & Sustainable

    Zelyth is dedicated to eco-friendly and sustainable practices. Our products use natural ingredients and recyclable materials to minimize impact on the planet. By choosing our offerings, you enjoy quality while supporting a healthier environment for future generations.

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Read more about our ethics

Have a question for a specific team member?

  • Thomas

    Reach out directly to Thomas, Zelyth’s founder and CFO, for any inquiries or insights about the brand, products, or our vision.

    Contact Thomas 

  • Yashar

    Connect with Yashar, Zelyth’s Marketing Manager, for any questions about our branding, marketing, or social media presence.

    Contact Yashar 

Got other questions?

  • Our service

    Find answers to all your questions about Zelyth, from product care and quality to delivery and returns, all in one place.

    Read more 

  • Delivery

    Find details on shipping fees, eligible countries, and delivery times for a smooth shopping experience.

    Read more 

  • Returns

    Understand our return policy, exclusions, and steps to address damaged or incorrect items with care.

    Read more 
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